Gardenia88 Privacy Policy – Personal Data Protection for Malaysian Users
This Privacy Policy explains how gardenia88 collects, uses, stores and protects the personal information of users who register and use our platform. We are committed to safeguarding your privacy with the utmost care.
By registering or using the gardenia88 platform, you agree to the privacy policy described below. Last updated: 2026.
What Information Do We Collect?
To provide a complete and secure service, gardenia88 collects several categories of information from users. Below are the types of information we collect and how they are obtained:
Account & Personal Information
- Full name and username registered when opening an account.
- Email address and phone number for verification and communication purposes.
- Date of birth to verify the minimum age requirement of 18 years.
- Identity documents requested during the account verification process where required.
Technical & Usage Information
- Device and browser information, including device type, operating system, and browser version.
- IP address and general location information for security and fraud prevention purposes.
- Usage activity data such as pages visited, session duration and in-platform actions.
- Cookie information collected through your browser to improve the user experience.
Financial & Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM), we collect information related to that transaction — including payment method, transaction amount and timestamp. gardenia88 does not store your full card number or e-wallet password directly in our systems. All financial transactions are processed through secure, registered third-party payment channels.
How Is Your Information Used?
All information collected by gardenia88 is used for legitimate purposes directly related to delivering our platform services. We do not use your data for any other purpose without your consent.
Verifies user identity, prevents fraud and ensures your account remains secure during login and transactions.
Processing deposits and withdrawals in RM, managing account balances and ensuring a smooth gaming experience.
Send account-related notifications, service updates, and responses to customer support enquiries.
Analysing aggregated usage patterns to improve platform performance, interface design and the overall experience for Malaysian users.
Comply with applicable legal and regulatory requirements, including anti-money laundering and reporting obligations.
With your consent, we may notify you of bonus offers or promotions relevant to your activity on the platform.
Cookies & Tracking Technologies
How We Use Cookies
Cookies are small text files stored in your browser when you visit the gardenia88 platform. We use cookies for several key purposes:
- Session Cookies: Keeps you logged in while using the platform so you don't have to re-enter your password each time.
- Preference Cookies: Saves your language settings and display preferences for a more convenient experience.
- Analytics Cookies: Help us understand how users interact with the platform so we can continue improving it.
Managing Your Cookies
You can manage cookie usage through your browser settings. Most modern browsers let you view, manage and delete stored cookies. However, disabling certain cookies may affect platform functionality, such as staying logged in. For the best experience on gardenia88 from a Malaysian mobile device, we recommend allowing session cookies.
Data Sharing & Information Security
Sharing with Third Parties
Gardenia88 does not sell, rent or share users' personal information with third parties for marketing purposes. We only share data in the following limited circumstances:
- Payment providers required to process deposits and withdrawals in RM — they are bound by strict confidentiality agreements.
- Relevant authorities where required by Malaysian law or a valid court order.
- Technical service providers (such as server hosts) that assist us in operating the platform, provided they meet our security standards.
Data Security Measures
We apply appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include data encryption in transit, strict internal access controls and continuous system monitoring. That said, no system is entirely risk-free. We encourage users to take personal precautions as well — such as using a strong password and keeping your login credentials private.
Your Rights as a User & Policy Changes
Right to Access, Rectification & Erasure
As a registered gardenia88 user, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you can request a correction through our customer support team.
- Right to Erasure: You may request account closure and deletion of your personal data, subject to applicable legal retention requirements.
Changes to This Privacy Policy
Gardenia88 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via their registered email or in-platform notifications. The updated policy takes effect immediately upon publication.
We encourage you to review this page periodically to stay informed about how we handle your personal information. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how gardenia88 handles your personal data, please reach out to our support team. Email: [email protected]. You may also refer to our FAQ section for answers to common questions about your account and privacy.
Still Have Questions About Your Privacy?
Check our FAQ or log in to manage your account and privacy settings directly within the gardenia88 platform.
FAQ Register an Account